ForgeSupport
We answer our own email.
There is no ticket queue and no chatbot. Write to us and one of the people who builds Forge reads it and replies.
Something is broken
Tell us what you were doing, what you expected, and what happened instead. Your device model and OS version help us reproduce it fast.
Subscriptions and billing
Subscriptions are billed by Apple or Google, so cancel or change a plan in your Apple ID or Google Play settings. On a new device, use Restore purchases. Refunds go through the store you bought from.
Your account and your data
Profile → Account → Delete account erases your profile, programs, sessions and coach conversation. Want a copy of your data first, or have a privacy question? Write to us and we will answer within 30 days.
The coach got it wrong
It happens, and we want to hear about it. Send the program or session it produced and what you would have expected. Never train through pain to prove a point.
Before you train
Forge is not medical advice.
It is a training tool, and the AI can be wrong about what your body can take. Talk to a doctor before you start, especially if you are injured, pregnant, recovering from surgery, or coming back after a long break. If something hurts, stop — then tell us, so we can fix what suggested it.
The full terms are in Terms of Use; what we do with your data is in the Privacy Policy. Terms · Privacy